Ransomware disruptions contributed to a patient death, NHS finds
Date:
Thu, 26 Jun 2025 10:00:23 +0000
Description:
The ransomware attack disrupted care and harmed a patient.
FULL STORY
Ransomware attacks are devastating for victims, but this has now reached a
new and tragic level, with the UKs National Health Service (NHS) confirming that an attack on London hospitals in 2024 that forced ambulances to be diverted and disrupted blood testing has contributed to a patient's death.
This attack targeted Synnovis, a London-based pathology service, and cybercriminal group Qilin caused severe disruptions to the blood-testing services, and the delay in a blood test was a contributing factor to the
death of a patient.
Around 800 operations and 700 outpatient appointments were cancelled or rescheduled due to the attack, and personal information such as names, dates
of birth, NHS numbers, and even blood test data is suspected to have been compromised and published in the incident .
Tragic consequences
Cybercriminals target critical infrastructure such as hospitals because they are likely to pay ransoms in order to get services up and running with
minimal disruptions in order to protect patients, but this, of course,
requires a level of disruption no matter what.
One patient sadly died unexpectedly during the cyber-attack, confirmed the Kings College Hospital NHS Foundation Trust.
As is standard practice when this happens, we undertook a detailed review of their care. The patient safety incident investigation identified a number of contributing factors that led to the patients death. This included a long
wait for a blood test result due to the cyber-attack impacting pathology services at the time. We have met with the patients family, and shared the findings of the safety investigation with them.
Its said that Qilin, the ransomware gang, demanded $50 million from Synnovis
in return for the stolen data, but reports suggest that Synnovis either
refused or failed to pay the ransom, and the data was then published online.
This is in line with the Governments ransomware payment ban for public organizations, which aims to dissuade ransomware gangs from targeting public services.
Via The Record
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Link to news story:
https://www.techradar.com/pro/security/ransomware-disruptions-contributed-to-a -patient-death-nhs-finds
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